Provider Services HQ

Had my Covid Vaccination here today, it's common for people to get lost in searching the vaccination site, please go through the Entrance 'C' right after the Community Hospital NE-Bound bus stop on bowthrope road (exact co-ordinates: 52.634293,1.261731) Don't go to entrance A or B. There is ample parking space and wheelchair accessible, one can notice the vaccination centre directions and there are security and staff outside the site for guidance. The centre was clean, waiting area was being sanitized after each person leaving and the staff there were kind, friendly and humble towards all t…

29.09.2022 Came for a covid booster and flu vaccination. Easy to park - no need to pay as meters have been taken away. Main reception is accessible. Flu vaccination waiting room is the green room.

A mixed experience here. Came here for a blood test, and the two ladies doing the tests (one with short blond hair, the other was also blonde with blue eye shadow) were lovely, really professional and engaged in friendly conversation, remembering us from our bloods 6 months ago and I would give them 5 stars. However the reception was our issue, the receptionist we dealt with was very quick, harsh, and rude to tell us that we are wrong and they are right for a very easy to make and simple mistake. We went to register our blue badge as per the signs with a photo of the blue badge, having misr…

I am absolutely blown away by the standard of care in this hospital. I was referred to podiatry for Ingrown Toenail surgery which I had done a few weeks ago. Every member of staff I have come across has gone above and beyond and made me feel comfortable, safe, heard and looked after. The level of care and “customer service” has been outstanding. The car park was fine, no issues at all. It was great to be welcomed at the door to guide you where to go. Highly recommend the podiatry team!!!