Hillcrest Dental Practice

NHS & Private ★★★☆☆ 3.0 (15 reviews)

866 Newport Road, Rumney, CF3 4LJ

Regulated by Healthcare Inspectorate Wales

Listing not yet claimed by the practice

Patient reviews

★★★☆☆ 3.0 from 15 reviews

steven hughes ★☆☆☆☆

I have had no duty of are at all. I have left several voice messages and calls. I have a partial denture for years that never ever fitted correctly. the dentist is fully aware as I have spoken and showed my concern. now the denture has chipped my tooth and has a sharp edge that is uncomfortable . again never a reply. I have been neglected for years. ruined my mental health. I wish I could go back in time. I am thinking of looking into legal advice for neglect.

Amelia richards ★☆☆☆☆

Terrible practise. Waited over 6 months for my daughter to be seen for a scheduled appointment only for them to cancel 5 days before via telephone and to be told that they have transferred her as a patient to another surgery due to the surgery not having enough space for her without prior consultation. They then had the audacity to recommend staying with the surgery as a private patient. All this surgery cares about is money and not the well being of its patients. Disgraceful.

N. S. I ★☆☆☆☆

I went to Hill Crest Dental Practice several months ago due to pain in one of my back teeth. The doctor ended up putting a filling in another tooth that already had a filling. This was the worst filling i have ever had. I no longer can eat from my right side of my mouth because that side is too sensitive due to the new filling. I called the Practice several times to complain and they kept telling me to wait that the sensitivity will go away. So I waited a few weeks. I called again to let them know that the sensitivity was getting worse, they gave me some medicated toothpaste and told meto u…

Leisha Searle ★☆☆☆☆

Would have rated a 5 a few years back but awful service now. Impossible to get seen. Been waiting on the emergency appointment list for 7 weeks. Receptionists are very blunt. Treatment in the last 18 months has not been as good as with previous dentists who have all left the business.

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Regulated by Healthcare Inspectorate Wales

This practice is on the HIW register. Last inspection 27/09/2017.

Source: HIW · last checked 2026-05-21 · how we check listings