Hillcrest Dental Practice

★★★☆☆ 3.0 · 17 reviews Checking hours…

866 Newport Road, Rumney, CF3 4LJ · Regulated by Healthcare Inspectorate Wales (HIW)

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Hillcrest Dental Practice is a dental practice located in Rumney, offering dental care to patients in the local area.

Summary compiled from public information about this practice.

Dentist Locator is not an emergency service. For urgent dental help, call 111. In a medical emergency, call 999.

Prices

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NHS availability

The regulator records this practice as providing both NHS and private dental treatment.

Source: the Healthcare Inspectorate Wales register, last checked May 2026. NHS availability can change, so please contact the practice to confirm.

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Patient reviews

3.0 ★★★☆☆ 17 reviews
SH
steven hughes ★☆☆☆☆

I have had no duty of are at all. I have left several voice messages and calls. I have a partial denture for years that never ever fitted correctly. the dentist is fully aware as I have spoken and showed my concern. now the denture has chipped my tooth and has a sharp edge that is uncomfortable . again never a reply. I have been neglected for years. ruined my mental health. I wish I could go back in time. I am thinking of looking into legal advice for neglect.

AR
Amelia richards ★☆☆☆☆

Terrible practise. Waited over 6 months for my daughter to be seen for a scheduled appointment only for them to cancel 5 days before via telephone and to be told that they have transferred her as a patient to another surgery due to the surgery not having enough space for her without prior consultation. They then had the audacity to recommend staying with the surgery as a private patient. All this surgery cares about is money and not the well being of its patients. Disgraceful.

NS
N. S. I ★☆☆☆☆

I went to Hill Crest Dental Practice several months ago due to pain in one of my back teeth. The doctor ended up putting a filling in another tooth that already had a filling. This was the worst filling i have ever had. I no longer can eat from my right side of my mouth because that side is too sensitive due to the new filling. I called the Practice several times to complain and they kept telling me to wait that the sensitivity will go away. So I waited a few weeks. I called again to let them know that the sensitivity was getting worse, they gave me some medicated toothpaste and told meto u…

LS
Leisha Searle ★☆☆☆☆

Would have rated a 5 a few years back but awful service now. Impossible to get seen. Been waiting on the emergency appointment list for 7 weeks. Receptionists are very blunt. Treatment in the last 18 months has not been as good as with previous dentists who have all left the business.

Regulated by Healthcare Inspectorate Wales

This practice is on the HIW register. Last inspection 27/09/2017.

Source: HIW · last checked May 2026 · how we check listings