The Heartsease Dental Surgery

★★★★★ 4.5 (19 reviews)

199 Plumstead Road,Norwich, NR1 4AB

Regulated by Care Quality Commission

Listing not yet claimed by the practice

Treatments & services

Hygiene / hygienistFillingsEmergency dentistryTeeth whiteningComposite bondingOrthodontics / bracesClear aligners / InvisalignDental implantsRoot canal (endodontics)Sedation

Mentioned on the practice's own website · last checked 2026-05-24.

What this practice mentions

Private dentistryEmergency appointmentsWelcomes nervous patients

Based on the practice's website. NHS patient availability, where shown, comes from the NHS service search — not from website text.

Opening hours

  • Monday9:00 am – 5:00 pm
  • Tuesday9:00 am – 5:00 pm
  • Wednesday9:00 am – 5:00 pm
  • Thursday9:00 am – 5:00 pm
  • Friday9:00 am – 5:00 pm

From the practice's website, last checked 2026-05-24. Hours can change — please call ahead for urgent visits.

Technology & systems mentioned

Invisalign

From the practice's website · last checked 2026-05-24.

Patient reviews

★★★★★ 4.5 from 19 reviews

Robin Windsor-Waite ★★★★★

This is a fantastic NHS dentist! I’ve had several treatments by Dr Lennox Lalsie (Lenny Lalsie) including an extraction and a deep filling and they were absolutely pain free. Lenny is charming and warm and has a wonderfully reassuring bedside (chair side) manner and, for the first time in my life, I don’t dread dental appointments. Lenny is very experienced and highly skilled and it’s fantastic that he is doing NHS work rather than private cosmetic dentistry. Everyone at the practice is smiley, friendly and very professional and I’ve been so impressed that I’ve registered the rest of my f…

Petrina Plumstead ★★★★★

This is a friendly and professional Dentist Surgery with staff that care about patients. I have just received emergency treat by Yusuf the dentist. He was so kind and gentle and a true professional and a credit to his profession. Thank you for being my dentist.

Making Sense ★☆☆☆☆

It seems that this dentist is stuck in 2001: Phone line displayed does not work, thus requiring you to book an appointment face to face Leaflets and notices on the board are not up to date, some even date back to the early 2000s Seems that most of their filings are done manually through paper

Lucy Caswell ★★★★★

Doctor Burket is an amazing guy he always looks after me and my teeth. All the staff are amazingly friendly and also helpful. If it wasn't through Doctor Burket I wouldn't of known if I had a tooth infection or inflammatory issues. He's very helpful at giving amazing advice to help with your teeth. They have always seen me without a problem. If I'm ill I call up to explain the problem to them privately on the phone to explain what's going on. They don't judge you but help you get another date for an appointment. I rely on Doctor Burket more then I have with other dentists as I've has seriou…

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Regulated by Care Quality Commission

CQC regulates Mr Yusuf Farid Patel to provide care at this location. Registered since 13/04/2026.

See the report on CQC's website →
Source: CQC · last checked 2026-05-21 · how we check listings