Night Dental OOH Norwich

Don't waste ya time with this clown!!! Always "cannot be connected please try again later." Then, when it does ring, no one answers!!! Shame on the NHS if this is the best they can do!!

Had to call nearly 400 times (not even exaggerating) to even get through, then after all that. I get to my appointment and they tell me I need to find a dentist. Then I got prescribed antibiotics and that was it. They didn't check my teeth much and for an emergency place it didn't feel like they checked my whole mouth as I said the pain swaps side often. The people are lovely but the work I had done was very underwhelming

Phone is either 'Line Busy' or you just clearly get ignored and it rings and rings. Spent two hours calling at exactly 9am, now it's past 11am and finally spoke to someone just to be told to call earlier and they were fully booked so to try my regular dentist tomorrow. What's the point in calling yourself an emergency dentist if you provide absolutely no help to people who have an emergency. Useless.

I requested a nurse call back from 111 at 5.12am, I got my call back at 8.15am with a mobile number for Viva Dental Clinic. They opened at 9am and I called repeatedly and got through at 10.10am. The line was consistently busy and I understand that is because of the demand for such services. I was answered by a wonderful receptionist who was thorough, professional, prompt and incredibly empathic. They made sure I had received the email (admin issues are something we have all experienced, and esp when you are in pain you dont think to check! So it was great for them to check this for me, so …