John G. Plummer & Associates Faces & Smiles

★★★★★ 4.9 · 282 reviews Checking hours…

Faces & Smiles, Unit3-4 Sainsburys Retail Park, Pound Lane, Thorpe St Andrew, Norwich, NR7 0SR · Regulated by Care Quality Commission (CQC)

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John G. Plummer & Associates Faces & Smiles in Norfolk has provided dental care since 1971, offering examinations, preventive and restorative dentistry, cosmetic treatments, implants, orthodontics including Invisalign and Incognito lingual braces, children's dentistry, hygiene services, sedation, minor oral surgery and endodontics. The practice features CBCT 3D scanning, wheelchair access and disabled parking.

Established 1971.

Summary compiled from public information about this practice.

Treatments & services 24

NHS and Private Dental ExaminationsPreventive and Routine DentistryRestorative DentistryCosmetic DentistryDental ImplantsOrthodonticsChildren's DentistryDental Hygiene ServicesMinor Oral Surgery & SedationEndodontics (Root Canal Treatment)Periodontics (Gum Disease Treatment)Teeth WhiteningDental Trauma TreatmentEmergency Dental CarePaediatric Dental ServiceInhalation SedationCBCT 3D ScanningOral Cancer ScreeningInvisalign Clear AlignersAngel AlignersLingual Braces (Incognito)DenturesTMJ / Mouthguard AppliancesDental Nurse Training

Mentioned on the practice's own website · last checked May 2026. These are the treatments we could find. The practice may offer more.

Dentist Locator is not an emergency service. For urgent dental help, call 111. In a medical emergency, call 999.

Prices

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NHS availability

We checked NHS Business Services Authority contract records for June 2026, the most recent month published, and found no NHS dental contract at this address.

Source: NHS Business Services Authority general dental contract records, June 2026 data, the most recent month published. NHS availability can change, so please contact the practice to confirm.
We checked this in September 2026.

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Patient information

Children & families welcomeNervous patients welcomeSedation availableNew private patients welcomeSpecialist care

Based on the practice's website. What we could find. The practice may offer more.

Patient reviews

4.9 ★★★★★ 282 reviews
AS
Arun Sahadevan ★★★★★

My daughter had a dental appointment recently and the experience was very positive. Everything went smoothly from start to finish. Dr. Tojy Thomas was very kind, professional, and made my daughter feel comfortable during the visit. The staff were friendly and the overall service was excellent. We’re very happy with the care provided and would definitely recommend this clinic to other families.

RC
Rosie Crombie ★★★★★

I was referred to this surgery by my own dentist because of a troublesome wisdom tooth that needed specialist extraction. I was provided with very good advice prior to my appointment by phone and email by Dr Karania. Upon arrival I was seen promptly and I was kept informed and reassured throughout the procedure. The actual extraction went smoothly, painlessly and quickly. I was really impressed.

OJ
Olga Jubb ★★★★★

I had a fantastic experience with this Dentist surgery today. They were able to book and see me at very short notice for an emergency appointment, and the care they provided was excellent. The Dentist Dr Hasham Arifin and his team that I had seen today were very attentive, reassuring, and clearly skilled at what they do. The treatment was done to a very high standard, they looked well after me and I left feeling genuinely looked after. Highly recommend John G.Plummer& Associates Dental Surgery Norwich. Thank you for booking and seeing me at very short notice, greatly appreciated.

RH
Rebecca Harrison ★★★★★

Thank you so much, Akhila and Stacey, for the amazing care and kindness you showed our daughter, Isla. After a couple of really tough appointments and the worry of her chronic tooth infection, we honestly felt at breaking point and unsure of what to do next. Then along came two of the loveliest people we could have hoped for. You not only put Isla completely at ease by explaining everything so gently and clearly, but you also did exactly what you said you would do. Seeing Isla feel calm and supported made all the difference to us as parents. We are incredibly grateful for your patience, r…

The team

DRDr. Denver R. FesterSenior Partner, Periodontics and Dental Implants Clinical Lead
CJDr. Celestin JacobsPartner, Orthodontics Clinical Lead

From the practice's website · last checked May 2026. We show up to two people. The practice may have a larger team.

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Facilities & access

CBCT 3D scanning (carestream dental CBCT system)Wheelchair accessDisabled parking

Mentioned on the practice's website. Confirm with the practice if access needs are critical. The facilities we could find. There may be others.

Technology

InvisalignAngel AlignersIncognito (lingual Braces)Clarity (clear Braces)

From the practice's website · last checked May 2026. The technology we could find mentioned. The practice may use more.

Payment plans & membership

This practice mentions payment plans / membership options. Contact the practice for details.

The payment options we could find. There may be others.

Regulated by Care Quality Commission

CQC regulates John G. Plummer & Associates to provide care at this location. Registered since 03/10/2016.

See the report on CQC's website →
Source: CQC · last checked May 2026 · how we check listings