Sterlingway Dental Surgery

As a dentist my self, i went to this place with my daughter as she had a check up app, First of all it was a very unorganized practice im not even sure if infection control was being followed properly, Anyhow, I would start of by saying that he (dentist) was a moody and impolite person. He did not explain what he was about to do, as my daughter was under aged I was expecting him to talk to me and explain the treatment and procedure and whether I am happy for him to proceed or not. First of all we are not even allowed to do silver fillings on under 15s, but if it’s necessary to do so we h…

had a check-up around the start of the year as I was suffering from pain as my wisdom tooth had chipped. He offered to take it out and I said no. I wanted to be referred to a specialist. three months later I finally get a referral appointment. Got to the appointment and waited to only be told that he had given them the wrong referral for three teeth I never complained about. I when back with my dad to ask for another referral letter to be told that I must book another appointment. I didn’t get an apology and was also told I’d have to pay for the check-up. I am still in pain and very upset …

I give this a zero star. There a mice in the place. I had to go back 3x to have a filling sorted out. The dentist is polite but slow and doesn't have the right resources in place. Dont bother honestly.. probably still surviving with repeat business of those who are too lazy to find better facilities.

Receptionist was very poor when I used to go when I was younger is was great but not sure what has happened to them. Customer service is awful and quite rude after saying they don't have space and couldn't find me on the system was told to go somewhere else