Lance Robsons Dental Practice

Absoloutly shocking.... Was with this dentists for almost all my life, then COVID hit and they said to wait until things get back to normal and they will start letting people back for checkups. I heard nothing at all from them for a couple of years. Contacted them to ask when I was allowed to get a checkup and I was told I was fully removed from their records and that I am no longer registered there because THEY never bothered to contact me. I am now stuck without a dentists.... Hang your heads in shame.. disgusting behaviour

Whilst the standard of dental care is very good, there are certain aspects of this practice that aren’t great. My last check up was at 9am in the morning. I arrived at 8.50am with a couple of other patients arriving shortly afterwards. At 9am the door was still locked. After a few minutes, rang the doorbell -no answer. It was raining and cold. After ringing the doorbell 3 times, a receptionist opened the door at 9.15am- no apology for having kept us waiting in the rain. Distinct lack of manners . So my appointment was running late which made me late for my next commitment that morning. Int…

Been here since a child. So over 40 years. It has always been a good dentist. However it is very quickly going down hill. The receptionists are very rude and speak to you like you're an inconvenience to them...yet there are posters literally every where, on the front door as soon as you walk in as well as all over reception stating verbal and physical abuse towards their staff will not be tolerated - I totally agree that staff should not be subjected to any form of abuse, but neither should patients. A family member of mine was 5 minutes late to an appointment (also had been coming here si…

Emergency appointment for 11am arrived early was taken in at 10.50am. Checked and told need X-ray Drilled tooth To find needed to be removed Removed and left at 11.30 Excellent service