Burnawn House Dental Surgery

I was referred by 111 and received an emergency appointment in less than half hour of calling 111. The receptionist was amazing and made me feel at ease. The dentist lady was amazing and so was the dental nurse. I am so grateful for your help today thankyou.

My first appointment with Victoria, the hygienist was terrible, and the second even worse. The first time I went here, the hygienist was 45 minutes late for my appointment, and when I went in for my deep clean I was in and out within 10 minutes, with no conversation and what felt like a very rushed job. I felt ripped off. But gave them a second chance and booked my next one for 6 months time. I then attended this appointment, and was only 10 minutes late going in this time. But when I walked in, the hygienist was extremely rude to me from the start. She mentioned abruptly and in a rude ton…

Called for a filling to be replaced and was promptly fitted in the next day, the reception, dentist and dental assistant were friendly, efficient and professional as you would expect and quickly refilled my tooth with no trouble. Nice to find a dentist that A. Gets you in quickly, B. Doesn't try to make unnecessary work ! Highly recommend, glad I found them , will be back in the future 🪥

Rude dentist, black lady made me feel very uncomfortable along with her colleagues who where very clearly uncomfortable around her aswel, i would ask her a question and she would ignore me and her colleague would quietly answer me for her. Never explained what was happening throughout Was annoyed i was asking questions I explained i had slight trauma and she laughed. I actually left and cried. Terrible staff member