Cassio Road Dental Practice

I have been going to Cassio Road Dental Practice for a while now. I am so grateful for their excellent customer service. The whole team have a friendly rappore, actively listen and are very efficient. They promptly referred me to other specialists and suggested interventions suited to my health needs. The facilities are accessible and of good quality. I highly recommend them. Thank you all.

I called to book a hygienist appointment and was initially told this would be fine. However, once it was noted that I haven’t had a check-up with the practice since 2018, I was informed I cannot see the hygienist without first booking a check-up. I find this very disappointing. The reason I did not return after 2018 was because I was advised here to have four teeth removed, which were later successfully saved by another dentist. Naturally, that experience affected my trust. What makes this more frustrating is that many other dental practices allow patients to book hygienist appointments wit…

Wouldn’t even give 1 stars if it was possible. My family and I were registered here for over 10 years and had two instances of terrible experiences. The first one was towards my daughter who had been going to Cassio since she was 4yrs old. Her front lower teeth were wonky and so we requested from her dentist (Dr Sangeetha Shah) to refer her to an orthodontist but at the time she said that we needed to wait until all of her teeth were fully grown. We continued asking for updates and she said she didn’t qualify for it. We never got any proof for why she didn’t qualify even after several back …

Rang this morning as my daughter had an abscess which was causing her tremendous pain. The gentleman I spoke with organised an appointment straight away for the same day. The dentist was very caring and provided excellent treatment. Exceptional service. Thank you.