Park South Dental Surgery

A short while ago I had reason to visit the Park South Dental Practice (Swindon), as a large part of my front tooth had fallen out and I was concerned that the nerves may have become exposed to infection. The receptionist promptly arranged an urgent assessment appointment. Mark kindly found time amongst his scheduled patients to attend to the problem. Within a matter of days I would have a new front tooth and could eat properly without discomfort. I am very pleased with the work carried out at such short notice and am very grateful for the professional way this was handled. I am a long term…

Avoid at all costs, even emergency appointments. NOT DISABILITY FRIENDLY or friendly whatsoever from what I experienced today. I was given an emergency appointment by 111 to go here due to a broken tooth. Traveled over an hour to literally be laughed at by the main dentist Mark. I struggle with agoraphobia, anxiety and complex post traumatic stress disorder. During my visit he made several unkind comments about other patients who would be anxious which already gave me the impression he doesn’t like nervous patients. He numbed me & I went back in ready to have my tooth out which I could stil…

The dental staff themselves are absolutely lovely, but my experience with the receptionist at the back was very disappointing. I was refused an appointment for my youngest because he had missed three previous appointments — he’s only three and had repeatedly picked up bugs. When I asked to book him in again, I was abruptly told, “You’ve missed three appointments so we have removed him. Did you know missing your child’s appointments is actually neglect?” I was completely shocked by this comment. She then said she would “give him one more chance” and booked him in for the following Monday, d…

If you read the reviews many say the same thing. Dentists and medical staff are lovely. Receptionist is a horrible person who has no social skills and arrives at work to upset everyone elses day.