Friars Street Dental Practice

Have been going here for 50+ years . I had the same 2 dentists for around 40 years of this period which was great. However, nowadays they change the dentists on a yearly basis so you never build a rapore. The building itself is looking shabby on the outside and in the room I sat last week they had a waste paper bin perched on a filing cabinet collecting water from a leak in the ceiling above !!!! Hardly hygienic considering the sterile environment this is supposed to be . They really need to up there game !!!! Part 2 . After my constructive view back in January, I was contacted by the ass…

I have been a patient here for 35 years and was devastated when Mr Grimwade retired. We were underwhelmed by his replacements until we were allocated to Karolina this summer. She told me some unwelcome home truths about my dental hygiene which initially upset me. However, she was extremely kind and patient and took a lot of time to give me excellent advice and show me how to improve the situation. In the autumn she gave me an extremely thorough clean and I left with the cleanest teeth I ever remember having and thanks to her advice my gums are in a far better condition. Yesterday I had a fi…

So after two visits my daughter has been left petrified of the dentist due to the fact the dentist who was clearly new said and did things that have left her hating the experience unnecessarily. Complete lack of tact and care. Today with no notice I have arrived with my daughter and her mum to support her with today’s procedure and on entering the room was told only one parent. So now my daughter is upset again as she specifically wanted me there. Why not communicate in advance and why only one parent!? I have tried to call and complain by phone but nobody is answering! No wonder more peopl…

THIEVES!!!! They stole the full NHS funding for my teenage daughter's orthodontic treatment and refused to provide her with any treatment at all. The way we were treated was disgraceful and it has now resulted in thousands spent to try to get the same treatment privately elsewhere. I would give this practice cero starts if I could, unfortunately that is not an option in Google. Nearly 2 years on the waiting list after referral she was finally granted her first appointment. The orthodontist reiterated that she needed braces. She was given a second appointment two months later for the f…