Bank Buildings Dental Surgery

I was very grateful to be given an emergency appointment today. Paya was clearly very busy but sorted out my tooth with fantastic attention to detail. His knowledge, professionalism and ability is outstanding. Thank you Paya for all your care today which was greatly appreciated. Thanks also to your assistant who was lovely. Thanks to the kind receptionist who managed to get me help when I needed it. It’s clear that you all work under a lot of pressure as the surgery is always so busy ~ thanks to you all at Damira.

Visit to Sudbury branch. Dentist as always was efficient and informative. Whist there was a wait of around 10 minutes, I was dealt with very speedily and in a friendly manner. I was disappointed that a clean and polish was not included in the check up service as the dentist advised this was no longer included under NHS rules. This is contary to the public notices in the waiting area for band 1 treatment which states that a clean and polish is included ( and the internet). I feel that aI I am being penalised for paying privately at the surgery for regular visits to the hygienist and keepin…

Went for an emergency treatment hoping for my pain to be gone and possibly getting a temporary filling done. However, the dr looked at my tooth really quickly got an xray (paid £75) then suggested some treatments I should do, telling me to come back later and that would incur extra charges. I went home unhappy with the tooth pain again. Decided to go to another clinic for the same reason and they charged me £27 for both examination and doing the temp filling.

There’s a really friendly receptionist, I don’t know her name, but she has a top notch on her brown hair. She was there yesterday March 2nd. A smile makes all the difference.