Chells Dental Practice

hi Amir i just wanted to say thank you for seeing me so quickly and showing me compassion and understanding in what is a difficult time for me. i'm truely grateful to you for taking me on and look forward to working with you. very professional approach to a difficult situation so thanks so much

Been going to this dentist since I was 4 I’m now 30 never had a bad experience at all BUT… after missing ONE appointment they have informed my mother…NOT ME (breached GDPR as I’m no longer a minor) that I am no longer registered this is UNACCEPTABLE, UNFAIR & DISCRIMINATION. My reason for missing this appointment was very personal & could not be helped as I was actually in hospital at the time. Now the time before this they cancelled my appointment themselves due ‘unforeseen circumstances’ they informed me to reschedule which I did & when I knew I couldn’t make that appointment I called & r…

Extremely rude receptionists - stating missed appointments occurred when they clearly are looking for reasons to not see NHS patients rather than speaking the truth. Their clear disdain for patient welfare should put prospective patients off using their services. Shall register elsewhere that priorities patient safety and experience.

Don't think I have ever seen the same dentist twice and have been coming here for years but always find them professional and efficient and always good with the children. The dental nurses are usually helpful and friendly too. Only negatives are that I very rarely get reminders on when appointments are due, even though have raised this previously, and when I asked Reception previously on what the minimum attendance was to stay on their register was told I had to attend every 6 months which I don't think is accurate.