The Richmond Dentist

★★★★★ 4.9 (200 reviews)

20 Water Lane,Richmond, TW9 1TJ

Regulated by Care Quality Commission

Listing not yet claimed by the practice

Treatments & services

Examinations / check-upsHygiene / hygienistFillingsEmergency dentistryChildren's dentistryCosmetic dentistryTeeth whiteningVeneersComposite bondingCrowns & bridgesDenturesOrthodontics / bracesClear aligners / InvisalignDental implantsRoot canal (endodontics)Periodontics (gums)Oral surgeryExtractionsSnoring / sleepTMJ

Mentioned on the practice's own website · last checked 2026-05-22.

What this practice mentions

Emergency appointments

Based on the practice's website. NHS patient availability, where shown, comes from the NHS service search — not from website text.

Example prices

Indicative pricing — please confirm with the provider before booking.

  • The cost of Invisalign at The Richmond £2,800

Source: practice website · last checked 2026-05-22.

Opening hours

  • Sunday10:00 – 16:00

From the practice's website, last checked 2026-05-22. Hours can change — please call ahead for urgent visits.

The team

  • Dr Hap Gill
  • Dr Gill Happ FounderDentist

From the practice's website · last checked 2026-05-22.

Facilities & access

ParkingLift

Mentioned on the practice's website — confirm with the practice if access needs are critical.

Technology & systems mentioned

InvisalignIteroCbctEnlightenBoutique Whitening

From the practice's website · last checked 2026-05-22.

Payment plans & membership

  • May offer payment plans via Medenta
  • May offer payment plans via V12 Retail Finance

Mentioned on the practice's website — confirm details with the provider.

About this practice

Established 2004.

From the practice's website.

Patient reviews

★★★★★ 4.9 from 200 reviews

Bashar Al-Ash ★★★★★

I had a really lovely experience with Dr Massey today. She was warm, friendly and clearly very experienced. She put me completely at ease from the start, which makes such a difference at the dentist. She did a fantastic job and managed to sort everything in just one visit. I’m genuinely so pleased with the result. I wouldn’t hesitate to recommend Dr Massey.

Iain Martin ★★★★★

We moved back to the UK a year ago after 25 years overseas. We moved to the area and The Richmond dentist was recommended by friends in Richmond. We’ve visited the Water Lane surgery several times now - for hygienist and check up visits. Everyone we’ve met has been wonderful. Very professional and equally friendly. Today I was welcomed by Anita who is always great - offering water, tea or coffee as I waited. I had a regular checkup with Dr. Hannah Massey who took the time to examine my teeth thoroughly and, as importantly, to explain what she observed and offer advice on any treatments I …

Amy Parascandola ★★★★★

I had my first visit with Laura for a comprehensive dental hygiene appointment. Can hands down say she is the best dentist I have seen - the attention to detail, kindness and professionalism was second to none and I especially appreciate that she took time to explain things that previous dentists haven’t bothered to. Will be returning 100%

Matt Mumford ★★★★★

Initially met with Hannah for some regular dentistry and then Invisalign and cosmetic procedures. Hannah was caring, understanding and she listened. She created a procedure plan that I completely trusted and has supported me so well since. Kim is also patient and excellent as are the entire team who always make me feel very welcome.

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Regulated by Care Quality Commission

CQC regulates The Richmond Dentist Ltd to provide care at this location. Registered since 04/05/2023. Last inspection 15/Dec/2023.

See the report on CQC's website →
Source: CQC · last checked 2026-05-21 · how we check listings