Dental Access Centre

I would like to start my review by saying I am an extremely bad patient, as I had a butcher for a dentist in my teens. I was met by a wonderful receptionist, and put at ease straight away. My first dentist was Lydia, who was professional and very kind. My front teeth were almost falling out, even though they were caps. I was rebooked for a course of treatment over the following weeks, and this was carried out by Kate. She is a fantastic Dental technician and her chair side manner put me completely at ease. We discussed what needed to be sorted out, three teeth taken out, impressions taken a…

The staff is lovely and they treat you nice. Look at all these negative reviews. People need to understand that behind that phone there's a human being that cannot perform magic. You need to be respectfull towards others no mather what. MOST OF NHS Dentist went private. So dont be harsh because you cannot book an emergency appointment instantly. ✌️

Having read through the reviews before visiting this dental centre, I felt it necessary to come in and rail against the negative reviews on behalf of the wonderful staff working here. It is not the fault of the staff or even the practice itself, that there are such stringent rules for obtaining an appointment. That is made by the local ICB. It is due to systemic underfunding. No doubt, a good portion of those that have left reviews will have voted the Tories in for 14 years of cuts, and won't see the irony of trying to blame this hardworking practice for the choices of a parasitic governme…

The administrative process for securing an emergency appointment here is confusing and frustrating, especially for a patient in severe pain. I called exactly at 8:01 AM, understanding that appointments are allocated on a same-day, call-in basis. I remained on hold for approximately 30 minutes before the call was answered. When I finally spoke to a staff member, I explained the urgent need for a patient suffering from severe pain in a lower back tooth, requesting an extraction. I was immediately told that the Centre was "fully booked" for the day. This response is extremely concerning and co…