Mydentist - Bank Street - Ossett

The staff are incredibly friendly, talented, they know you, they are swift at their job and most importantly, I had clear correct done in their establishment and I loved it! One year and my teeth went from this to this, the orthodontist was incredibly thorough and patient and honest throughout, making sure all the follow-ups and checkups are done to ensure the health of the teeth, worth every penny!

On Monday morning 22nd December I phoned for an emergency appointment I was disgusted and very disappointed with your receptionists rudeness and attitude Have been a private patient with your practice for years and spent thousands ?your receptionist told me I could have an emergency appointment at 2pm but that would be £130 which as to be paid now Or an appointment in January she wanted £59 now When I said have never paid on phone I pay at desk on arrival she told me I couldn't have the appointment? Don't mind paying for your services but I feel this is a step 2 far been ripped off and basi…

Taha Ajmal was extremely patient, kind and supportive throughout necessary and difficult extractions. He took on board and remembered that I am autistic, photosensitive, and have anxiety, and he took great care to ensure that I was well informed of and fully supported throughout my procedure. He made a necessary call to stop an infection from progressing further, and potentially making me seriously ill. I cannot recommend him more highly, in terms of both practice and sensitive patient care.

In my first appointment I was told I needed to come back for two fillings and a scale and polish (but one of the fillings might be root canal). I book this in and being over £300 I opt for the 3 month payment plan. I come back and am told I need a root canal and so my bill will be adjusted for one of the fillings to be a root canal. I ask at the end of this appointment if I’ll be getting my scale and polish and get told “not today”. My bill is now over £700 so I ask if I can change it to the 10 month plan and get told I can’t because the first 3 month one is already set up. I come back a 3r…