Clavering House

We just recently moved to the area and signed up with this practice . My previous dentist had a treatment plan for me and told me to let my new dentist knows about it . Which was one of my very old filling needs to be redone . I visited the dentist two days ago , she took an X-ray and did a basic check up and said it’s all good . I said but this tooth needs a new filling . She said I don’t want to touch it . You have two options . Either remove it or she can refer me to a root canal specialist which will cost over £900 Also, my husband’s crown came off . This same dentist told him, she can…

A simple filling of a tooth that didn't hurt ended up in a visit to a private clinic and a root canal treatment for 1,000 pounds. I warn everyone to stay away from this clinic. They have a complete lack of knowledge, equipment, and, above all, hygiene. The service at the front desk is very poor.

If I could give zero stars I really would. I have had nothing but negative experiences from this practice. I am incredibly phobic of dentists and this has been made infinitely worse. I had a bad reaction to the local I was given and was belittled by the dentist... I was shouted at by both the dentist and the receptionist and since having three fillings done at the practice each of these teeth have snapped in half and had to be taken out. Even the out of hours 111 dentist was horrified by the poor job done at this practice. I am horrified at the standard of care provided here.

Everyone outside of the hygienist, who was lovely, at this practice are rude, arrogant and the quality of treatment provided to me as NHS patient was joke. They cancelled one appointment 25 minutes beforehand as the dentist was apparently sick. This was after I had travelled to Ipswich for said appointment. That same week they also cancelled my partners NHS appointment due to 'computer issues'. They said they would call back but never did. Even before this they wouldn't see me for an emergency appointment after I had registered with them as they needed to do a check up first so had to fi…