Mydentist - North Street - Exeter

Here for an emergency appointment, but compared to my home dentist this place is lovely. Prices are reasonable when I looked and they were super patient with me despite being very very anxious about dental appointments. The staff here are lovely as were the dentists. Did a really good job with fillings where a previous dentist had failed. Thank you Priti and Emily :)

One star is way too much for this place. Extremely unprofessional and predatory experience. My wife was referred here by NHS 111, but when she arrived at 11:35 AM, the receptionist turned her away, claiming they were full and she wasn't in the system. However, when we called for a private appointment at 1:15 PM, a slot was suddenly available for £200. The receptionist actually had the audacity to tell my daughter they were seeing my wife 'out of the goodness of their hearts' while charging us a massive £200 fee for an emergency. My wife begged for antibiotics first to treat the infection, b…

My daughter had tooth pain and suspected she needed an extraction. Her usual private dentist was not available and as she was in some pain, she phoned My dentist. Luckily they fitted her in within a few days. She was very appreciative of this. She was seen by Mr Pratik Agarwal who was a delightful chap and very humble. He was very upfront with her, explained the procedure really thoroughly and put her at ease (her first ever extraction). He told her exactly what he was doing throughout, and what he was doing next. The tooth was out in seconds, flawlessly, and her experience was a highly …

Contacted the practice to ask for the process to make a complaint after a family member had a very distressing experience at the practice. Receptionist Emma was very quick to give me the details and for some reason decided that it was appropriate to voice her opinion on the situation. She claimed that Dr Aladhami took my mum in from the “kindness of her heart.” The kindness was non existent when she came in as an NHS patient in absolute agony, but as soon as going private was mentioned out of pure desperation, this heart was full of kindness. They wanted a quick £200 and on top of that did …