Barnbrook Dental Practice

Changed my review on this dental practice from negative to positive. My original bone of contention was around their COVID policy. I still find the policy extreme, but understand the reasoning behind this. Following my recent visit to the surgery I found all the staff to be incredibly welcoming and couldn't have done enough for me as I waited for my appointment with two very young children! Mr Powell's is incredibly meticulous and explains what he is doing and why throughout my appointments, providing guidance and advice for oral care away from the practice.

As a family we joined this practice recently and have nothing but good things to report. When you see a dentist you want them to be caring and put you at ease, Dr Powell is fantastic for this. Additionally, the practice as a whole is well run and friendly. I would also say that they are trustworthy, they do not try to add on extra fees etc. We joined denplan which is a bonus after being dropped by the previous NHS practice (no longer taking NHS), denplan has enabled us to continue with our treatment, within budget. Highly recommend this dentist.

Highly professional people working in this dental practice. Everyone was so nice and accommodating to me and my toddler when she came for her first check up. I also got a dental crown refitted; Dr Andrew Powell with his colleagues did a very good and efficient job. Thank you!

Waited 20 mins in reception for appt for a filling. When called up by dentist was told he did not have enough time to do the job properly and to book another appt with reception. Was very frightened and upset to learn that he had forgotten he would have to drill out a silver filling and had not allowed time for a guard to be fitted. Having cleared the diary for this appointment, I was not thrilled to go home without the work being done and I was disappointed that the first available appt to have the filling would not be for another 3 weeks. Although I was offered an apology, I believe Barnb…