Vital Family Dental Care - Chandlers Ford

Hands down, the worse dentist I have been to. From the rude receptionist to the absolutely filthy waiting area. The place is so run down, it needs a good clean! The rooms are grubby and everything is old. I've been here 3 times and each time the check in computer was covered in grubby finger prints, nothing been wiped, the chairs are all sticky and ripped, it's just disgusting! You should be ashamed of yourselves! The rooms themselves, well I wasn't able to spit down the sink as there is no running water, instead had to spit into another cup! Awful! Managed to get myself registered to ano…

I am just about the worst patient. I moved to Dorset from Sussex and couldn't get an NHS dentist anywhere. My daughter found this practice which took on NHS patients BUT needed a check up and any initial work done privately and once that is done go on NHS plan. Having avoided dentist for years needed 3 fillings and a Crown. My wife had none. The guy doing mine was super sensitive to the anxiety and my daughter had similar experience with another dentist so far really happy and recommending to family and friends.

Amazing dental practise with great service. The receptionists are outstandingly professional, polite and helpful. I have been a patient here for years with nothing but positive experiences.

The receptionist is simply beyond rude. Unfortunately, I believe she is also the practice manager, which I assume is why my concerns have not been replied to.  Her manor is vile and the 'policy' she quotes is far more important to the practice than patient care.  She acts as though they are doing us a favour in providing (basic, mediocre) NHS care.  The practice appears to prioritize financial gain over all else, there is no care or compassion shown. The surgery itself is shabby and poorly maintained, with a musty-smelling waiting room. The car park is tiny and difficult to park in unless …