Inspire Dental Dagenham

Im not sure who has bought into or taken over this practice but the change has not been for the better. I registered here with my kids many years ago. During this period of time we have had at least SIX cancellations on the very day of appointment with no regard for the time taken off work etc. I called in yesterday and was told by one of the 'newer' receptionists that I missed an appointment in 2023 and 2024 (???!!) so she will have to speak to her practice manager about wether I can have an appointment or not. I have NEVER missed an appointment. They have marked THEIR cancellations as mi…

Huge thanks to the wonderful team at Inspire Dental. Have been with them for over 15 years and the service has always been great but they exceeded my expectations today and went over and beyond to help me with an emergency. They were incredibly busy as I could see when I got there but the girls were super helpful and patient with me and did all they could to help. Truly grateful for their efforts today and special shout to Dr Kalpit to, first class service as always. Thank you 🤩

I went to Inspire Dental in Dagenham (228 Oxlow Lane, RM10 7YX) and was seen by someone named Iqra. She was extremely rude and made me feel like she didn’t want to help me at all. I went because I have a broken tooth that I wanted taken out. When I asked if she could remove it, she snapped “No” in a very rude way. She did an X-ray and told me I had two options — an injection to kill the nerve or antibiotics. This made no sense because I didn’t have any infection, so I don’t know why antibiotics were even offered. It honestly felt like she just wanted to get rid of me as fast as possible. …

I came to the dental surgery yesterday 08/12. Reception staff were good. Young dental nurse was lovely but the dentist herself lacks compassion and empathy and is rude. I am an extremely nervous anxious patient and had filled in all the forms to this effect. So why I was placed on this dentists clinic. I’m not sure. She implicated that I understood not a word when I first went on my initial consultation. I felt small and patronised. She does need some personable skills and maybe a training course on how to treat people especially those who are struggling with anxiety already.