High Street Dental Practice

I would like to give feedback and make a complaint about my appointment today. The dentist I saw (an Indian lady) was very unprofessional and did not provide the level of care I expected. She did not do an X-ray and seemed uninterested in properly checking my teeth. I have previously seen another dentist at your practice who was very professional, kind, and thorough, so I was disappointed by the difference in attitude and service today. I hope this feedback helps to improve the professionalism and care given by all dentists in the clinic.

Couldn't ask for more.. Got me booked In for an NHS appointment following some pain. I called back a few days later explaining the pain was bad and they got me in same day. Rececption staff were polite, dentist was polite and explained the issue as a gum infection.. I was in the building less than 20 mins total and now pain free. Genuinely. Thanks to the team for the service!

The receptionist is an amazing person. She receives people with respect and is very cordial. My dentist (M) and his assistant are very efficient and work with you through the process of your dental issues He takes his time to make you feel informed before any procedure. I'll recommend his practice to friends and family anytime any day.

Extremely Disappointing Experience First of all, the reception team are helpful. Unfortunately, I had an extremely frustrating experience with Dr Shah, who demonstrated a complete lack of professionalism and empathy. There are multiple reviews here about the same person but I did not do my research properly. As a healthcare professional myself, it is terrifying to think how this person treats other patients, especially those who might not have the knowledge to challenge her decisions ☹️😔 I visited her for treatment on a decayed premolar tooth, which I believed to be a straightforward is…