Stert Street Dental Practice

Had an appointment yesterday and was advised I needed a deep clean of my teeth which I agreed to. Nobody mentioned to me that this would take me into Band 2 of costs for treatment and my shock when they asked me for over £73 for the treatment. I have only ever paid around £26. If you are doing a treatment, then you need to let people know if it takes them into a different band. I am pretty angry about this. This is an extraordinary charge for teeth cleaning.

Myself and my little girl went to the dentist today. Despite my worries about my little girls teeth kim was very reassuring and gave me so much information. Everyone is so lovely in the practice and im so lucky to have an amazing dentist. X

Perfect dental surgery in Abingdon town centre. Took my eldest boy 4 years to be brave enough to sit in her chair, even after regular trips to the surgery....Kim was the most patient of people and so kind....and it was obvious she was over the moon when she finally managed to coax our son into her chair for a check-up. We moved away from the area but still use this dentist as I wouldn't ever want to change. The receptionist is so lovely and helpful and always remembers to send a reminder card through the post. Can now pay by card and cash as computer system now in place.

I arrived 8 mins late and the receptionist’s attitude was awful and appalling. She told me that I’ve missed my appointment and that I’ll have to rebook onto another one. Although it was still technically my slot, there was already someone in the dentist room being seen. She didn’t once ask me where I was coming from or the reason for arriving slightly late. I’m really disappointed by the service and the lack of understanding and sympathy coming from the receptionist. I have made the effort to come all the way from Oxford for this and it was definitely not worth it. Definitely not going again.