Bhandal Dental Practice - 71 New Road

I just want to say a big thank you to Dr Mark, my daughter Laura and I won’t get used to her new perfect smile any time soon. He’s done an amazing job on her. Everyone is just nice and professional the receptionist is also so nice they have been so patient with us turning up late sometimes. Thank you so very much. Lydia

This is about the older receptionist the others are very professional: the older receptionist seems confused and doesnt give you much confidence in what she says. you ask for information and she keeps glancing at the dentist door if it opens and incase she is not doing her job properly, its like she has no confidence in herself either.

I’m extremely disappointed with the level of care and service my daughter has received at Bhandal Dental Practice Willenhall. Firstly, I want to say that the receptionists and front-of-house staff are always lovely, polite, and helpful, and this complaint is in no way directed at them. However, the ongoing issues with appointments and dental care are unacceptable. My daughter has not had a single successful appointment since January. Every appointment we’ve had has either been cancelled, often at the very last minute, or pushed back by several weeks, only to then be cancelled again!! This…

The male dentist I saw, didn't care about any dental issues, he didn’t even fully check. He asked me what the problem was. I said to him that I think I have gum infection. He did not check my teeth properly at all, just looked at the gum and prescribed me antibiotics. I paid £26.80 to be prescribed the antibiotics with my appointment being less than a minute long. I didn't like their service at all. He spent only 1 second to check my teeth. It wasn't good service at all and definitely would not recommend.