White House Dental Practice

My experience with this dental practice was extremely disappointing and frankly unacceptable. The receptionist’s behaviour was consistently rude, dismissive, and entirely lacking in basic professionalism. Patients deserve to be treated with courtesy and respect, and that standard was clearly not met. After reviewing other Google feedback, it is evident that this is not an isolated incident. Multiple patients have reported similar concerns, which suggests a recurring issue rather than a one-off misunderstanding. What is particularly concerning is the practice’s response to criticism. There…

Never had any issues with the dentist but the reception and front of house staff are by far the rudest ever encountered. I turned up to my appointment 10 minutes early only to be kept for 40 minutes(30 minute delay) while they waited for “new” patients who turn up late. I was never Informed of delays and just kept waiting. I rang to complain and was told to send an email. A few days later they have terminated me from the surgery accusing me of using foul language which is completely false and quite unacceptable. I was in the middle of treatments for a bridge and they have just stopped due …

Receptionists are friendly, getting appointments has been easy and I've been seen on time or there abouts. Needed some fillings and was booked the next week, a few days later needed some adjustments and I was seen just couple of days later. I was put at ease by the dentist and the dental assistant, would definitely recommend

Genuinely couldn’t have asked for a more pleasant experience. The dentist was exceptionally calm and diligent in explaining what he was doing and why; I was almost shocked at how kind he was. I’ve always found the receptionist to be friendly and professional and my latest appointment was no different. The staff really do make what can be a daunting experience into a borderline enjoyable one.