Staplehurst Dental Practice

Where do I start?! ... I honestly can't rate my experience at Staplehurst dental practise highly enough. 5 stars doesn't cover it. I had Invisalign treatment and, though nervous initially, after the first appointment, I actually looked forward to my appointments. Everyone from Kelly (who I met first) who was so welcoming and friendly, to Rachel who kindly helped out with any query, to the best and most thorough hygiene appointment I have had with Victoria, to Dr Jan Einfeldt (who was superb, a leader in his field!), the service recieved from beginning to end was excellent. I had quite an un…

Hadn't gone to the dentist for a year or so and was very impressed with everyone at the dental practice. I would recommend to anyone that asks. Staff were friendly, catered to my needs and clearly very good at their job!

First time going to the dentist in way too long, all of the staff were great, it was nice and easy to get booked in with Kelly, made the whole process super easy. Dr Einfeldt had a really in depth first visit, explained everything making sure I understood and was comfortable asking questions, he provided multiple options with recommendations from himself. Honestly couldn’t have gone better and will be booking back in for some work very soon.

I have never had a bad experience with this dentist in the last 5 years however, my fixed wire broke and I was quoted £200 to replace this. Arrived to my appointment to be told it cannot be done, fair enough. They removed part of my old wire retainer which took less than 5 minutes. Charged £150 even though I have the initial quote in writing as the cost to replace it. Queried this price before I left and was told ‘that’s the price’. Complaint has been made and no contact as yet.