West London Dental Practice

Avoid this clinic at all costs. They book NHS emergency appointments but give each patient no more than about 10 minutes before the next person is called in. It feels like they are simply rushing through as many patients as possible rather than actually helping people in pain. Every appointment seems to follow the same pattern: a very quick look in your mouth, minimal listening to your symptoms and then you are sent away with a prescription for painkillers or antibiotics. In many cases, that is the only “solution” they offer. I understand that NHS emergency appointments are not meant for…

Attended today. Nisha at reception is just amazing. Great customer service skills, friendly and polite. She always goes the extra mile, and is an asset to the team. Always look forward to seeing her. Dr Patel treated me and was just exemplary. Very competent, always kind, explains everything and is reassuring. Thanks for your service, you guys do a great job! Sharon Gill

I visited The White House Practice today and was seen by Dr Ruta instead of my usual dentist, Dr Pravin Kapoor, with whom I have always received excellent care. Unfortunately, my experience with Dr Ruta was extremely disappointing. I found her to be rude, unprofessional, unhelpful, and dismissive throughout the appointment. She checked my teeth and asked the nurse to take an X-ray, but the system was not working, which resulted in a waste of time. She then stated that the appointment was finished without providing any treatment. I had to specifically ask her to clean my teeth and remove t…

Absolutely appalling! We’ve been coming here for years and whilst my dentist and my little brothers dentist was okay- my mums dentist who is Parikshit Patel was atrocious! You pay a £27.40 charge which is standard NHS pricing (understandable) but the guy didn’t even take five seconds to look at my mum and claimed the check up was over and she needed a crown & to book another appointment but he couldn’t do it in that appointment! Her denture was damaged and he had given us time to think about it and claimed he didn’t need to look at her teeth but that’s what a check up is for? He put in a mi…