Smile Orthodontics Yorkshire LLP
Northway,Scarborough, YO12 7AF
Listing not yet claimed by the practice
Patient reviews
★★★☆☆ 2.9 from 15 reviews
Went with my son today to be told numourous times that he must be eating hard foods for his wires to break…. I told them umpteen times he doesn’t eat hard foods… if he did I would tell you , I won’t lie for him but HE DOESNT !! I was still basically called a liar which I am not … He doesn’t even eat crusts on pizza BUT SHE STILL INSISTED HE MUST AND THEN GOT A PIECE OF WIRE AND TIED IT IN A KNOT TO PROVE IT CANT JUST BREAK!! So she STILL was calling me a liar! Some children actually will follow instructions and not eat what they no they shouldn’t whilst having braces on … and this is my son…
So took a day off from work to accompany my son for his orthodontist appointment only to be told that it was move a week later. No communication whatsoever, no letter, no phone call. They were completely oblivious of the inconvenience it cause to us, affecting my work and my child's education and this is not the first time they have done it.
So.... Turn up for a first appointment for them to say my apointment was the day before...i booked this about 3 months ago. So how can I predict the right day.. Date..and month?? Umm strange.. Also no notice of a failed appointment. (if so) and no confirmation of apointment.. So my word against theirs.. My daughter has built herself up.. As she doesn't like the dentist experience.. So now had to rearrange the appointment.. Wait for it... 8weeks time.. Joke.... I reckon the receptionist needs more training...
They messed up my braces so badly because of the change of orthodontist to some brown women that had no idea what she was doing as she was fresh out of school that i have multiple problems with teeth enamel and gums now as they are squezzed together ! As my previous orthodontist has tightened my teeth really hard to reduce the gap created by previous wire in front ones and he was suppoused to streach them 2/3 wires up I came down AND SHE TOOK MY BRACE OFF Now i had cracks in enamel seen the dentist and orthodontist and they said its because of the preassure thats on my teeth the fault in t…
CQC regulates Smile Orthodontics Holdings Limited to provide care at this location. Registered since 14/05/2020.
See the report on CQC's website →