Rose Lane Dental Surgery

Disgusted with this dental surgery! Have been with them 5 years plus. Cancelled an appointment on day of appointment because I had a high temperature. Got a very abrupt text message later in the day to say been deregistered reason " Sat 27 Jan 2024 at 1:30PM. As per our policy, if you miss 2 consecutive appointments or cancel your appointment on the same day, you will be deregistered" How can you know the day before you are going to wake up with a temperature! Another dentist who doesn't want nhs patients

Terrible experience …. One of the girls working there has a very bad attitude … very rude and not at all helpful. They close from 1-2 and, we can only know that if we go on their website, otherwise, you stand out there in the rain on the wheelchair . When you call their phone says that, they’re closed and won’t open till next day. That message is ongoing even over weekends . They put the shutters down for lunch and no notices on there to say they’re at lunch . The girl thinks she’s doing us a favour by being there .. I only go there because, it’s convenient for me to take my mother and, th…

I phoned the surgery today (10/09/2025) I was enquiring about the referral I had requested over 2 yrs ago, apparently it didn't go through. The dentist who requested it no longer runs the surgery. Because I hadn't been there for a while they removed me from the system and claimed I told them I'd moved. Conveniently they are now NOT accepting NHS patients, considering this is pretty much a low income area.

Terrible place! Don’t no how they are still open! Really rude receptionist, was on the phone with her head phones in while dealing with patients, loud music, and rude attitude! The dentist himself was not very informative, or helpful. Avoid this place! My appointment was at 2 when I got there the shutters where down, I called and no reply. They finally opened the shutters 2.10 and said they were on lunch. Called on a separate occasion receptionist hanged up on me whilst I was talking. Dentist is always on holiday!