Nye Bevan House

Hi my grandaughter had a eye appointment here. This doctor very unprofessional. He cam e out disheveled yawning. We told him be waiting for 25 mins asked him are we still got our appointment. He said NO. NOT ACCEPTABLE

Brilliant practice. They are always friendly, accommodating, trustworthy, loyal, dedicated, and very kind. I would recommend everybody to use this amazing practice. Thank You. 🙂.

I am very disappointed as Donna is rude and disrespectful especially to non english speaking patients. Today i witnessed her poorly and rudely speaking to a new patient and making the patient leave the practice in tears. The patient could not speak english and wanted her daughter to come inside with her, even though i know this is allowed as i have accompanied people to their appointments. Even if there is no one else allowed in the consultation room Donna could’ve easily explained this in a kind and calm manner but she did the opposite. I only witnessed this occurring i can’t begin to imag…

Ive used this clinic for a few years I have no problem what to ever with the nurses they’re lovely, however the office staff are rude and lazy! I find it disgusting how I’ve been waiting on the phone for 1 hour 40 minutes! I’ve been caller number “1” in the queue for half an hour! Rang at 4:20pm it’s now 6pm and guess what they didn’t answer for all of that time! I have an implant I want removing seen as though effecting my mental health quite badly it would of took 1 minute just to get me on an appointment or put on a waiting list, Now it’s closed at 6! So for a full 1 hour and 40 minutes …