Bamber Bridge Clinic

So far the Physiotherapist Christina has made me feel so unwelcome that I want to stop treatment. She asks for the history of my injury at every appointment which is re-traumatising, I'm unsure why when there is a record of my history and referral. There is also a lack of empathy and even some eye rolling. She looks at her laptop when speaking to me which I find unprofessional and inpersonal. There's no eye contact. The room smelt of lunch on the last occasion. On every occasion, she has suggested I go to a support group for my pain (never heard of one of these) I thought having physio wa…

I had an appointment with the physiotherapist at 8:30 so I arrived at the clinic at 8:25, only to find it shut. It wasn't unlocked until 8:40. The therapist started my appointment by telling me that we only had 20 minutes because I was late. When I told him that was wrong and that I had been waiting outside in the sleet for 15 minutes, and it was the clinic that was late to open, he continuously told me it didn't matter anymore because he had another patient at 9. After insisting that it was not acceptable for me to be falsely held responsible and for my appointment to be affected, he told …

This clinic is a peaceful option for a blood test; the place is calm, traditional and easy to navigate, I feel lucky to have this option, instead of the anxiety ridden busy doctors surgery - however, the phlebotomist is a bit abrupt, cold and lacking in patient skills.

After being a patient here for about 5+ years I waited 2 months for an appointment only to sit in the chair (with raging toothache) and be lectured by a "new" dentist who said I no longer fit there requirements! WHAT!!! Apparently I no longer have bi-polar and a fear of dentists and didn't need treatment and could go home and find somewhere else? Hmmm so you diagnosed me sat in that chair did you? I think I will now take legal action against you considering you have been rude enough not to get back to me.