Hughes O'Boyle Dental Surgery (Newry)

Avoid avoid avoid. Dentist is extremely rude & as someone who’s already uneasy with dentists made me feel extremely uncomfortable from my very first appointment. Broke my tooth in the chair during a root canal & it’s now falling out of my mouth. Honestly a joke from start to finish, no empathy at all within the staff & have been left in tears on multiple occasions after appointments due to the dentists attitude.

I would give no stars if I could. The doctors there are horrendous. One of them took out a perfectly healthy molar because they thought it was infected (no xray to test). Same doctor missed a cavity on my front tooth even though I showed it to her. By the time she actually agreed with me it was too late and now I have a very visible filling. I always felt rushed and not really listened to. I was never called for routine appointments, neither were my children or husband. We have been with the surgery for about 5 years (so no covid as an excuse). The final straw though was after I sought emer…

Staff are too busy talking in the front desk that they forget that they’ve took your money and then make false allegations that you have walked out without paying. Apparently they don’t have cameras so it’s their word over yours.They will rob honest hard working people out of money absolute disgrace when there is a cost of living crisis.

Very disappointed, I have suffered with Tmj my entire life and I got met with rudness and an attitude issue, The dentist also gave me the wrong mouth Gaurd and told me that's the only one they do ( which is one for sports not tmj) and having the wrong mouthgaurd can make tmj worse. I was pretty much told to go back to my old dentist if I wanted the right mouth Gaurd. I will as they are much more professional kind and understanding. I will never go back near them again.