M J Pritchard Dental Surgery

Excellent service everytime I visit. Will not do any more than is needed. Martin will always say before hand if other work is recommended. Great dentist .

When we arrived at your practice, my wife was in significant pain due to broken teeth and crying. We attempted to explain our situation, but were met with a lack of understanding and, unfortunately, a dismissive and rude attitude from one of your staff. I understand that language barriers can be challenging, but there was no effort to accommodate our communication difficulties. Instead of showing empathy or offering assistance, your staff became openly hostile, and that wasn’t the first time, also she was the same on the phone. On that day, one of your team members seemed to believe that be…

I tried registering to this local dentist around the corner from me as an NHS patient. I am currently pregnant. The waiting time for my first appointment was 3+ months. When it came around to the appointment date, i was ill and had forgotten. A genuine and honest mistake. I called back and Mr Pritchard wouldnt take me on as a patient and the receptionist didn't give a reason. Pretty unforgiving in my opinion. I guess i'll spend my money elsewhere when I go private after giving birth. :/

Called to make an appointment, I was told I haven’t been there for a long time by the receptionist and the dr is very busy so I would have to wait until October for an appointment…… even though I am pregnant and said I needed to been seen asap!!!!! Apparently if you don’t visit regularly you can’t get seen at this dentist!!!! Extremely rude and bad customer service!!!!!!