Poppies Dental Care

Louise is great! She explains everything well and is the perfect dentist for a very nervous patient! Both her and the dental nurse were lovely. Pleasant experience from the moment I checked in at reception. 🌟

I was mis-informed by the practice and was issued with a £100 fine! I went for a routine check-up and asked if my check-up was free because I was claiming benefits at the time. The receptionsit checked my documents and confirmed I qualified so I didn't have to pay. I've now received a fine from NHS BSA (Business Services Authority) who have fined me £127.50 for incorrectly claiming free treatment! I advised that I was mis-informed by the staff member at Poppies Dental Care but NHS BHS said it was my responsibility to check if I was eligible and I have 28 days to pay the fine or else it in…

I noticed an issue with one of my teeth. I finally got an appointment after trying for two weeks because no one answers the phone and discovered that I needed treatment. My appointment for treatment was over one month after my consultation which was longer than I would have like considering as I felt that the treatment was urgent but the receptionist staff told me that that was the only available appointment. The dentist told me I could chew but be careful. My appointment was then cancelled then again it was another week before I could get through to someone on the phone to reschedule. I wa…

I recently had some fillings done with Shabnam and she honestly made the whole experience so much easier than I expected. She’s really knowledgeable and takes the time to make sure you’re comfortable, giving breaks and explaining things in a way that puts you at ease. Her nurse Ruby is always kind and helpful too, which makes a big difference. They make me feel relaxed and create such a friendly atmosphere for me. For the first time in in years i don’t mind going to the dentist and that’s all thanks to them :)