Fusion Dental Practice

I was on my way back from holiday, when one of my molars cracked whilst chewing a chewy chocolate bar (I know, it's my own fault!!). I called the dentist whilst at Manchester Airport to see if they could accommodate me. I was hoping for an appointment within the next couple of weeks, but to my surprise I was offered an emergency appointment at 4pm on the same day. I took a taxi home to drop off my suitcase and went straight to the dentist who patched up my tooth with filling. This was 5 years ago and the filling is still intact. I always recommend this dentist to local friends.

Disappointed with the scheduling and communication. I understand that there’s usually a 2–3 month wait for appointments, which is fine. However, I was scheduled for an appointment on Good Friday. As the date approached, I received a voicemail late Thursday afternoon (around 4:40 PM) informing me that the appointment had been rescheduled to Monday morning. Since the office was closed for the holiday, I had no way to confirm or reschedule—and I missed the appointment due to work. As a result, I was removed as a patient. I find this incredibly frustrating. How does the office not realize it …

Absolutely 5 stars to Khalid very kind helpful and welcoming nature. I’ve always got an emergency last minute ❤️ brilliant team. Sevi is lovely 5 stars to her too

Excellent service so far! If all Dentists in Manchester, and elsewhere, were like DR Khalid, us customers would be much happier when a visit is due. DR Khalid made time to see me on a Friday, even if he was completely booked. Since I started my treatment, I have been advised on best procedures, being told about costs and time frame, basically I was properly looked after. This is the kind of service that everyone should receive, but unfortunately it is not always the case that you are treated as a Human Being, and not just like a paying customer: are you reading this Bupa Dental Care? You ha…