West Street Dental Practice

I recently completed a full restorative dental plan with Dr. Roshan Patel and his amazing team – Ana, Gabi, and Lilliana – and the results have been fantastic. The process included a deep hygiene appointment to get my gums healthy, precise jaw records and a 3D diagnostic wax-up to plan the final result, along with injection moulding to rebuild both upper and lower teeth for a stable, natural bite. Dr. Patel also carried out composite restorations on my back teeth, fitted indirect onlays for added strength, and provided a night-time retainer to protect the new work. From start to finish, e…

I find the receptionists at West Street Dental Practice to be unfriendly when speaking with patients, especially patients of black origin, because this has happened before. And the service has deteriorated; you are charged every time you call for help with a dental condition. I was seen today, and I paid the checkup cost; why couldn't I obtain a full checkup with my payment? Instead, the receptionist told me that I needed to book another checkup before December and pay or else I would be removed from the NHS list, so I asked for clarification, and she claimed that I would lose my place in t…

I decided to visit this dental practice to register as private patient. From the moment i walked in receptionist was moody, uninterested and said twice there’s a waiting list (for NHS. I didn’t say NHS. She pretended as if she couldn’t understand me (never had that before). I told her again i’m happy to go private so i can be seen asap as my tooth cracked. Nothing available until next week (not even given the date). She just looked like she wanted to get rid of me so i said I will go somewhere else and her response = ok. As someone who runs my own business I would send her packing on the sp…

I am honestly very impressed by West Street Dental Practice. I had my first check up from Kadeesha this week which was very thorough. Today I saw Louise the Hygenist and it was honestly the best teeth cleaning I have ever had. She was also very friendly, polite and checked I was comfortable all the way through. Friendly and polite receptionists also. I Will definitely be returning and signing up the rest of my family. Many thanks