Smile Clinic North Leeds

First appointment with my boy today. Receptionist was absolutely lovely! Professional and efficient. Really well spoken and a super kind manor. Had initial appt. My boy I'd really nervous but they had him comfortable and laughing. They then offered the follow on specialist appt there and then as ge was on sight that day. So time, journey and appt saved with an extra 10 minute wait! All in all agreed first experience for a really nervous kid, who now isn't so bothered about going back!

Very disappointed with our experience at Smile Clinic North Leeds. My son attended for a very brief appointment to replace a retainer, yet we were made to wait over 40 minutes. After I politely queried the delay, we were deliberately moved to the back while other patients were seen first. The senior dentist, Mr Sharma, then spoke to me in a belittling and confrontational manner in front of a full waiting room, telling us to leave if we did not want to wait and stating, “It’s the NHS — go and find another NHS dentist if you can.” This was intimidating and inappropriate, particularly in fro…

Orthodontists are great and good clean practice. Reception staff very rude and abrupt can be stood at reception with very awkward silences for quite some time, or they will take a call whilst you are stood waiting. No apology given. Calling to arrange appointments you’re interrupted and there is a real lack of listening skills. Requires more professional reception staff.

Great service from Dr Hans Antov, Bobby and the team. My daughter had braces fitted 18 months ago and has just had them removed with lovely results. It has been a smooth process from start to finish-appointments were easy to make and always on time. Hans and Bobby explained everything well and were always friendly and helpful. Would definitely recommend to others.