Abbey End Dental Practice

I have been with Abbey End for about 4 / 5 years and always been happy with everything. I had to have a tooth filled yesterday by David L & Sophie, all done at the same time as the checkup, easily, quickly, pain free and (& looks good) would recommend not just Abbey End but David & Sophie too. Team effort

May i say i had an appointment today and whilst waiting for my appointment i watched two young girls on reception face an obscene amount of verbal abuse. They handled themselves and the situation with the upmost respect. I wanted to say i think its appalling how they are spoken to and think its so shameful of anyone to try and justify upsetting people who go to work! Ive always had a pleasant experience at abbey end and i hope the staff know they are appreciated.

I visited a newly appointed NHS dentist at this practice today having been left in limbo since the retirement of Julian Allen As I understand it it has a nightmare trying to replace not one but 2 ( might even be 3 ) NHS dentists who left the practice at about the same time. My treatment today was first class ( David Law ) and throughout this very difficult period of time for the practice I and my husband have been treated with courtesy and understanding by all staff including reception and locum dentists who have been able to accommodate us for the odd dental problem. Check ups weren’t poss…

I have been going to this dentist for many years now. I get a text to say my appointment has been cancelled and to call to re-arrange. I waited 20 minutes for my call to be answered by an abrupt receptionist giving me May as my New appointment so only got to wait 6 months. I mentioned I'm private patient and then given a New Decembet date, it was that or wait another 2 months for a date of choice. Think it's time to look for another Dentist, another place that seems to have no worry about emoloying abrupt staff for their receptionists to get rid of patients.