West End Smiles

Poor service, bad time management, no client orientation, I came in time for my appointment and I’ve been waiting for 30 minutes, and when I asked how long will it take to wait they said they don’t know, they’ve accepting another clients for the time of my appointment and never excused. Dont recommend this dentistry.

I’ve been attending west end smiles for years. From the receptionists, Nicola & Emma, who are just so joyful & happy ( just what u need if you’re an anxious client, like myself ) & of course Dr Irfan, who has provided me with the best care. I recently stood on my denture plate, whilst I wait on my implant, & I had no hope as it was broken like a jigsaw. The thought of Xmas with no front tooth completely brought me down. However Dr Irfan managed to solve my problem within 2 days by providing me with a replacement until my implant treatment is completed. I will be forever grateful for th…

Just to say thank you Dr Irfan and his amazing team. Once again you've literally brought the smile😁 back to my face. So happy with the repair to my broken dentures. Great fit. Such a professional, caring and efficient team at this dentist practice that make every visit worthwhile and, dare i say, almost enjoyable. Even with my sensitivity issues, Dr irfan is so patient and gentle... and knowledgeable. Id give him and his lovely receptionist 10 stars if i could. Thank you for helping me through my pain crisis during covid too Irfan. Best dentist ever... i mean that.👍

The staff members at the clinic are friendly and professional, but it might be worth reconsidering if you are planning to pursue Invisalign treatment at this clinic. To begin with, there was a wait of 3 months between paying the £2000 deposit and starting my treatment. Initially, they informed me that the lab had misplaced my files, but it later turned out that they had forgotten to order the aligners, despite my multiple follow-ups. Furthermore, there is only one staff member who is trained to oversee Invisalign treatment, and who works only 2 days a week. This lack of availability has m…