Northumberland Heath Dental Practice

I have a broken tooth at the front. Was told I would need to have dental hygienist appointments before working on the broken tooth. When I questioned what he had just said. He said that wasn't what he said. And refused to work with me. I'm still confused to be fair. But better to not work with someone who is dishonest. I have been with this dentist for 20+ years he also used the word incompetent I wonder if he hears this a lot. I don't agree. He took 4 x-rays and did them very well. I wouldn't use such a disrespectful word he hadn't been incompetent at all. Just want…

I wish I read the reviews before registering. Especially, the more recent reviews. So far, as a new patient in the past year my experience has not been good. I am entitled to NHS dental costs, but found that the dentist wants to charge me private health care prices and advised that bridge treatments are no longer on the NHS when is currently is. I also had a 1 year maternity exemption. This dentist, forgot to do my referral, until I contacted to find out what the delay was, after months of waiting. Then, the 1st practitioner who was treating me and devised the treatment plan, is no longer …

Customer service is so shocking. I had missed a couple appointments 1 being the receptionists fault for writing the wrong day on my card, the second was completely my fault (hold my hands up to that one) then the third was that where the receptionist once again told me Friday, I then checked my messages and see it was today, so again receptionist telling me one day it’s another.. so I call to speak to them and met with another receptionist telling me “why would I believe your story..” you’ll have to take it up with management, I can’t just believe your story, etc.. telling me I should’ve ke…

This place is an absolute joke. Everytime I've been ( with an appointment) ive been left waiting for over an hour each time! On top of that they are just after your money. Im entitled to free NHS treatment and everytime they tell me they wont look or see me unless I pay ( always different amounts as if its just made up! ) when before they was seeing me and having check ups without having to pay to been seen. I called all week due to being in a lot of pain and a filling falling out and was due a check up so I called and they told me they can't see me unless I pay £50 just to me looked at an…