Johnson and Whitehouse Dental Surgery
80 Western Avenue,Blacon,Chester, CH1 5PP
Listing not yet claimed by the practice
Patient reviews
★★★★★ 4.5 from 440 reviews
I'm sorry to say but these are very unprofessional and really not very good at all. I have seen the same dentist 3 times, and I haven't left any of those appointments without tears in my eyes. The dentist does not explain what he is going to do to your mouth very well, one minute he told me he was going to clean around my wisdom tooth, the next minute he's injecting anaesthetic into my gums without even saying he was going to. Then he missed and put it in my tongue and he found this highly amusing. Before each of my appointments, I have filled out the forms which they send. 3 times I have…
Got a emergency appointment on Sunday and Dr took my tooth out. He was amazing, so patient and re assuring, as well as the lady nurse in the room too. I really can't fault this practice. Thank you so much for making a scary situation for me, much more manageable, both of your kindness will be remembered. I hope to never see you again 🤣 lol. Take care guys.
Was their patient for years&before oandemic surgery become private so had to go elsewhere.Recently started back with Johnson&Whitehouse and service from the dentist Mrs Mikenaite and her assistant is great. I can get nervous and my dentist listens to help to relax me. Her assistant is lovely, she even remembers my name&always welcomes me with a smile. However, staff at reception desk could do with more customer service skills as hardly acknowledges, leaves people standing, no eye contact, no smile.
We had back to back check ups for each member of our family. Our 2 yr old daughter was made to feel happy and comfortable so she actually enjoyed her visit and will happily go for regular check ups going forward. The dentists and the assistants were all so friendly. The practice had really nice family friendly feel whilst being very professional.
CQC regulates Johnson and Whitehouse Dental Partnership to provide care at this location. Registered since 01/06/2016. Last inspection 13/Mar/2018.
See the report on CQC's website →