Bupa Dental Care – Cardiff Mermaid Quay
Unit 11a Mermaid Quay, Bute Street, Cardiff Bay, CF10 5BZ · Regulated by Healthcare Inspectorate Wales (HIW)
Bupa Dental Care – Cardiff Mermaid Quay is a dental practice located in Cardiff Bay. Patients consistently highlight the welcoming and accommodating approach of the team, particularly those with dental anxiety, with prompt appointments available for urgent dental needs.
Summary compiled from public information about this practice.
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Treatments & services 0
Mentioned on the practice's own website · last checked May 2026. These are the treatments we could find. The practice may offer more.
Dentist Locator is not an emergency service. For urgent dental help, call 111. In a medical emergency, call 999.
Prices
Indicative pricing, please confirm with the provider before booking.
Source: practice website · last checked May 2026.
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The regulator records this practice as providing private dental treatment only.
Source: the Healthcare Inspectorate Wales register, last checked May 2026. NHS availability can change, so please contact the practice to confirm.
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Patient information
Based on the practice's website. What we could find. The practice may offer more.
Patient reviews
Staff are amazing, and super lovely and accomodating. As someone who is neurodivergent, I hadn't been to the dentist for years due to really bad anxiety but from the minute I walked in and had my first assessment I was met with nothing but compassion, understanding and care from the whole team. They made a plan to help me work on my teeth and through visiting regularly I can honestly say that I don't hate going to the dentist anymore! The team are fab and deserve every single award they've received! Anyone looking for a new dentist, I cannot recommend Bupa Dental Mermaid Quay enough!
I was an extremely anxious patient requiring a lower wisdom tooth extraction which I was dreading- just the thought of actually even booking the appointment to have this procedure. The team at Bupa-Mermaid Quay were absolutely amazing and welcoming from the start of booking the appointment. The lovely calming, friendly and reassuring Andrea, Jaimee the dental nurse who supported me through the procedure and Pete the wonderful dentist that took onboard my anxieties and carefully extracted my infected Wisdom tooth. A very positive experience for me. I can’t thank them enough and would most …
I've been using Mermaid Key for some time. Most recently, replacement front teeth. Professional and caring staff. State of the art facility, including the latest scanning LIDAR. I always feel very welcomed and comfortable. Everyone does their best to keep anxiety very low and they explain everything as they go along. I have the BUPA insurance Dental Plan, so I get my check-ups and hygienist included 6-monthly. I cannot praise them enough! TXT & sometimes Voice reminders of your upcoming appointments. Very useful.
I had an emergency tooth extraction today, and Bupa was the only place that could see me right away. The receptionist was so welcoming, and the whole team was incredibly understanding when I had to bring my 2-year-old. The manager and nurse kindly helped look after him, and the surgeon was quick, gentle, and supportive. I’m truly grateful for their kindness during a stressful moment
The team 0
0 GDC-registered clinicians listed on the practice's website.
General Dental Council registration numbers shown on the practice's website · last checked May 2026.
Facilities & access
Mentioned on the practice's website. Confirm with the practice if access needs are critical. The facilities we could find. There may be others.
Technology
From the practice's website · last checked May 2026. The technology we could find mentioned. The practice may use more.
Payment plans & membership
This practice mentions payment plans / membership options. Contact the practice for details.
The payment options we could find. There may be others.
Updated by the practice · May 2026
Emergency appointments
✓ Offers emergency appointments
Dentist Locator is not an emergency service, and it is not designed to help you find urgent or emergency dental care. If you need urgent help, see the NHS 111 Wales guidance on dental helplines.
Updated by the practice · May 2026
Follow this practice
This practice is on the HIW register. Last inspection 18/04/2017.