Gentle Dental Practice

My 10 year old had a filling today. I was more nervous than he was. Dr Josh was amazing with him. And the lady he had with him today. Made my boy feel comfortable and made sure all the way through that he was OK. Explained every single step to him. I didnt even feel I was needed in the room with him. Brilliant. Receptionists are always so lovely too.

Fantastic dental practice. Waiting times are great and the whole team is really friendly and welcoming. I had complete confidence in the options given to me and everything was explained clearly. They truly go above and beyond to make you feel comfortable. Special mention to Dr. Joshua and his dental hygienist Rachel for making what could be a not-so-nice experience feel much better. Highly recommend.

Having been a patient of Gentle Dental for many years and always praised them, however today's experience has left me absolutely shocked. Having had to cancel appointments due to a sudden bereavement and funeral of a close family member, I find that my 16 grandson has now been taken off the books ( without prior notice ). Despite always attending appointments I find this utterly shocking. The Empathy and Compassion of the Practice Manager, was totally Non existent. The actual dentists are excellent however the reception staff need to learn how to deal with patients.

Had an emergency appointment due to an issue with my gum or my wisdom tooth, I was unsure of what the issue was. I think the dentists name was Josh, josh and the lady with him were absolutely amazing, they told me what needed to be done and gave me a few options. Since it was Christmas even , the dentist told me what would be the best option. They’ve given me better care in one hour than Croft dental practice have given me in the last ten years! ( even though it’s the same owner ), thank you both I really appreciate you fitting me in and hopefully sorting things out for me. Brilliant service