River Practice Limited

I have delayed leaving this review in the hope that the matter could be resolved; however, the situation has continued to be prolonged, and I have now had to initiate a Section 75 process to seek a refund for treatment that has not been completed. My treatment initially began very positively, and I was pleased with the care provided by my dentist. Unfortunately, the dentist left the practice unexpectedly—under circumstances that were concerning—before my aligner treatment was completed and prior to any bonding being carried out. This occurred in September. I post this review in December. …

Always pleasant staff both reception and dentistry. Swiftly in and dealt with. Bit difficult getting through on the telephone line and over email the past week but understandable with accommodating extra patients at the Truro practice with the Penzance practice undergoing it's refurb.

River Specialist Dentistry in Truro is professional, friendly, and caring — my daughter had her braces fitted here and the team made the whole experience amazing. The rooms are light, modern, and welcoming, the technology is top-end, and the location is excellent too.

I wanted to say a massive thank you to the team here- especially Mohammad and his lovely dental nurse. I required a root canal due to a trauma on a tooth, but my normal dentist tried and failed to do it- the canal had calcified so much he could not safely or successfully perform the procedure. He referred me to this wonderful practice. They called me the following day, and I had an appointment booked in less than a week. Here I met Mohammad, who was wonderful in explaining what he would try to do, but ultimately there was a risk of tooth extraction if he could not. One week later I had my p…