The Dental Centre

Please, be careful and ask for the costs not only in advance but also in writing. I was advised by a receptionist I would pay £27.40 for a check up and that would go towards my treatment, in total £75.30; however, they charged me whatever they felt like (Important, I am an NHS patient). Dental Centre Bournemouth overcharged me as (I think) someone made a mistake and logged my check-up as an emergency; hence, I was charged twice for a check-up plus the treatment. The receptionist was extremely unprofessional and unhelpful, I was confused when was told it was over £100 for a simple filling. I…

I had an emergency dentist appointment after experiencing some dental grief after moving from university. NHS 111 directed me to this dental practice & they were genuinely incredible. Jamie & Laura saw to be professionally, answering any questions I had and thoroughly checking everything that was of concern. They were even able to fit me into another appointment slot to ensure that I got the thorough treatment and care I needed without going back through NHS111. Dental stuff can be incredibly daunting to a student away from home, but genuinely can’t thank Jamie & Laura enough for their ki…

I am extremely disappointed with the way my deposit was handled during my orthodontic treatment at this practice. I visited three times for orthodontic care and paid a £20 deposit: First visit: I was referred to the hygienist for a cleaning. When I asked if the cleaning cost would be taken from my deposit, I was told no—that the deposit would be kept specifically for the orthodontist. Second visit: The orthodontist referred me to another dentist in the same practice for a filling. Again, when I paid, I was assured that my deposit would remain untouched and held for the orthodontist. Alth…

I can't thank Dr. Hany, Cristina, and the entire team enough for making my 2 years and 7 month braces journey such a positive experience. From the very beginning, I felt well taken care of with a detailed treatment plan and genuine care throughout the process. Every appointment was met with professionalism, kindness, and attention to detail, and they always made sure I was comfortable and informed. It wasn’t always easy, but their support made all the difference, and now I’m left with a smile I’m truly proud of. If you’re looking for a dental centre who is dedicated, knowledgeable, and trul…